"It goes back to the travel agent in regards to booking flights and trips. As the Internet expanded, all of a sudden (people asked): 'Do I need a travel agent?' So ultimately the ones that sort of evolve and find a way to provide value can be successful."
“But you gotta reinvent yourself with open eyes as to, “Where is the value needed, where is the market? And who can I help?” and sorta package yourself appropriately.”